Shipping policy

Thank you for shopping with Beauty By Raven J. We are committed to providing a smooth and reliable shipping experience. Please review the information below to understand how orders are processed, shipped, and delivered.

Order Processing Time

All orders are processed within one to three business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. During high-demand periods, product launches, or promotional events, processing times may be slightly extended.

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information so you can monitor the progress of your delivery.

Shipping Rates and Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary depending on the destination and shipping carrier.

Domestic orders typically arrive within five to ten business days after shipping. International delivery times may range from seven to twenty business days, depending on customs clearance and local postal services. Please note that delivery times are estimates and cannot be guaranteed.

Shipping Destinations

Beauty By Raven J currently ships to select domestic and international locations. If your country or region is not available at checkout, please contact our support team for assistance.

Customers are responsible for ensuring that shipping information provided at checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Tracking Your Order

Once your order ships, you will receive an email with tracking details. Tracking updates may take up to twenty-four hours to appear after shipment. If you experience any issues with tracking or delivery, please reach out to our customer support team for assistance.

Lost, Delayed, or Stolen Packages

Beauty By Raven J is not responsible for shipping delays caused by carriers, customs, weather conditions, or other factors outside of our control. If a package is marked as delivered but cannot be located, please contact the shipping carrier directly.

If your order appears to be lost in transit, contact us as soon as possible so we can assist with next steps. Claims for missing packages must be submitted within a reasonable timeframe after the expected delivery date.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within forty-eight hours of delivery. Include your order number and clear photos of the issue so we can resolve it quickly.

We strive to ensure every order arrives in perfect condition, and we will work with you to provide an appropriate resolution when necessary.

Customs, Duties, and Taxes

International customers may be responsible for customs fees, duties, or import taxes depending on their country’s regulations. These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Contact Us

If you have any questions about shipping, delivery, or your order status, please contact our customer support team through the Contact page or via email. We are happy to assist and ensure you have a smooth shopping experience.